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Transform Your Switchboard with DialWave

Revolutionise the way your office operates with DialWave, the cutting-edge AI-powered switchboard and virtual receptionist solution.

Automated Human Interaction

Elevate Your Customer Experience with DialWave

DialWave uses realistic voice simulation and advanced language models to hold conversations with end users, directing them to the correct department, asking who they want to speak with, taking messages and forwarding the call to the correct extension. With DialWave, your customers will experience a seamless and efficient call routing process, elevating their overall experience.

Use the power of AI to revolutionise the way your organisation uses telephony.

Try It Out

The DialWave MVP Is Now Live!

DialWave's minimum viable product is now available for testing. Just give us a call on one of the numbers below to try it out.

US & Canada: 1 833 699 2830

UK: 0330 223 6574

International: +44 330 223 6574

Supercharge Your Switchboard

Features of DialWave

  • AI-powered call routing and switchboard

    DialWave uses realistic voice simulation and advanced language models to hold conversations with end users and direct them to the correct department.

  • Knowledgebase troubleshooting

    DialWave allows you to upload knowledgebase documents which our AI model can use to help the caller troubleshoot their problems with a natural conversation.

  • Free up time

    Free up time and avoid interuptions with your own AI powered receptionist.

  • Gather extra information

    DialWave can gather extra information in a natural, conversational way, and pass that information along to a representative.

  • Upsells

    DialWave can discuss upsells with callers while waiting to connect them with a representative.

How We Can Help You

Benefits of DialWave

  • Elevates customer experience

    With DialWave, your customers will experience a seamless and efficient call routing process.

  • Frees up representatives

    DialWave takes care of the call routing process, freeing up your representatives to focus on more critical tasks.

  • Improves efficiency

    DialWave's AI-powered call routing and switchboard solution improves the efficiency of your contact centre.

  • Increases sales

    DialWave can discuss upsells with callers while waiting to connect them with a representative, increasing sales.

SIMPLE, INTUITIVE, EFFECTIVE

How It Works

Call icon

Your customer calls you

Pause icon

Your customer is put on hold while they wait for someone to be available

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With DialWave

Without DialWave

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Robot icon

A friendly, AI powered voice starts a conversation with your customer

Music icon

Your customer listens to hold music

Comment icon

DialWave asks a few questions to discover what your customer needs

Notification icon

Your customer hears how important their call is to you

Smiling icon

A happy customer is connected with the right person, who already has their details

Frowning icon

A disgruntled customer has to start from the beginning, or leave a message

Revolutionise Your Switchboard

Join Our Waitlist Today

Join our Early Adopters List for the latest information, and your invitation to our beta test

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